RingCentral launches AI contact centre solution in Aust
08 May, 2024 by Dylan Bushell-EmblingRingCentral's AI-powered contact centre solution RingCX now has general availability in the Australian market.
Broadcom revamps and simplifies VMware portfolio
06 May, 2024 by Dylan Bushell-EmblingFollowing Broadcom's acquisition of VMware last year, the company has updated and simplified the VMware product portfolio.
Australian researchers launch global misinformation database
06 May, 2024The International Digital Policy Observatory will be the world's first platform to cover fake news, AI regulation and policies from 50 countries.
Department of Agriculture modernises TAMS system
17 April, 2024 by Dylan Bushell-EmblingThe Department of Agriculture, Fisheries and Forestry worked with Avanade to develop a revamped platform for biosecurity officers at international airports.
SA Water revamping spend management platform
16 April, 2024 by Dylan Bushell-EmblingSA Water is deploying a spend management platform powered by Invalua to support its operations across the state.
Victoria Police embraces low-code with OutSystems
05 April, 2024 by Dylan Bushell-EmblingVictoria Police will deploy a business process management system from low-code application development specialist OutSystem to transform its processes.
DataStax enters GenAI collaboration with Microsoft
05 April, 2024 by Dylan Bushell-EmblingGenerative AI company DataStax has announced the integration of its Astra DB database product with the Microsoft Semantic Kernel open source SDK.
Automated decision-making systems: ensuring transparency
03 April, 2024 by David Fischl*Ensuring transparency is essential in government decision-making when using AI and automated systems.
SA Treasury selects Oracle for ERP needs
18 March, 2024 by Dylan Bushell-EmblingThe South Australian Treasury's Shared Services South Australia has adopted the Oracle Fusion Cloud ERP suite for its digital transformation needs.
NSW Ombudsman maps agencies' use of ADM
12 March, 2024 by Dylan Bushell-EmblingA new report tabled by the NSW Ombudsman is designed to shine light on the use of automated decision-making by NSW Government agencies and local councils.
Powerlink Qld taps SAP for climate reporting
08 March, 2024 by Dylan Bushell-EmblingPowerlink Queensland has adopted the SAP Sustainability Control Tower to help the company deliver on its climate-related reporting requirements.
Newcastle City Council boosts sustainability with digitisation
05 March, 2024 by Dylan Bushell-EmblingThe Newcastle City Council migrated its payroll processes to the digital TechnologyOne CiA platform, saving time and money while improving sustainability.
Australia Post signs multi-year Salesforce contract
04 March, 2024 by Dylan Bushell-EmblingAustralia Post has selected Salesforce to help the organisation transform its digital customer experience across all facets of its operations.
Aust Healthcare Week 2024: register now for your free pass
21 February, 2024With more than 150 leading health sector speakers, over 100 sessions and two deep-dive master classes, AHW 2024 has something for everyone.
Austroads to lead development of Digital Trust Service
15 February, 2024 by Dylan Bushell-EmblingAustroads, the peak body for A/NZ transport agencies, will lead development of a Digital Trust Service for verifying digital driver licences.
