Articles
Fixing the NDIS
Kismet's Mark Woodland was behind a govt saving of $3bn in childcare fraud. He shares his thoughts on the NDIS and how to address its systemic issues. [ + ]
MidCoast Council deploys cybersecurity future-fit architecture
The council has transformed its security approach, moving away from legacy infrastructure and aligning with Essential Eight and Zero Trust. [ + ]
Protecting govt from fraud with digital ID verification
The stakes are high and the regulatory landscape is changing quickly, so fraud protection and detection should be front of mind for government. [ + ]
Improving government supply chain resilience
When government supply chains collapse, few private entities have the resources to backfill, making extreme precision of operation essential. [ + ]
Future-proofing the Australian public service
For any organisation today, having a digitally skilled labour force is more critical than ever, and the public service is no exception. [ + ]
Data security and sovereignty in the age of vulnerability
Australian businesses and governments must come together to combat new threats by placing data protection and compliance at the forefront of data regulation. [ + ]
AI-powered phone assistance deflects 43% inbound calls
The UK's Derby City Council has supplemented its main switchboard with phone-based AI assistance to deal with inbound resident calls. [ + ]
How government can achieve carbon neutral business travel
Artificially intelligent travel management solutions are coming to the fore in balancing safety and sustainability needs in business travel. [ + ]
Why Australia needs to overhaul its data management
As the Australian Government ramps up pressure on the private sector to close vulnerabilities, the same weaknesses must be addressed across government projects. [ + ]
Building a resilient public sector
Fifty-nine per cent of cybersecurity professionals in the public sector say they're losing the battle against cybercriminals. [ + ]
Privacy and inclusivity: nurturing citizen trust
In an era of rapidly advancing technology, Australians have set a high bar for their digital interactions. [ + ]
PwC scandal highlights information management issues
Organisations have an opportunity now to adopt learnings and ensure the integrity of their own information management practices. [ + ]
Is myGov our secret weapon to disarm SMS scammers?
Online fraud protection investments are constantly challenged by new and inventive workarounds, thanks to creative criminals. Could the answer lie with myGov? [ + ]
Post-digital govt: how data and analytics will change
It's time for Australian government organisations to prepare for when digital itself is insufficient to deliver improved outcomes. [ + ]
Funding shortfall threatens skills sector, says NSW Govt
TAFE NSW is facing a $200m funding shortfall that could lead to closures, course cuts and job losses, according to the state's new Labor government. [ + ]
