Cessnock City Council has become the first council in NSW to achieve API-based integration with the state's new Planning Portal.
Airservices Australia has engaged Rimini Street to continue to provide support for its mission-critical SAP-based air trafffic services platform.
The funding will build on four years of modernisation and digitisation work, totalling $16m, to make it more accessible and user-friendly.
The Office of the National Data Commissioner has released guidance on how to improve agencies' data practices and address technical and cultural challenges.
Nearly three in four US state governments have already deployed or are going to employ chatbots to assist with answering questions from residents.
From automating expense policies and projecting budgets to analysing large-scale datasets, AI and machine learning are gaining momentum.
More than three-quarters (76%) of Australians are willing to share personal data with government in exchange for better services, an Accenture survey suggests.
The Digital Transformation Agency has established a new taskforce to lead the project to develop a whole-of-government architecture framework.
A number of councils from Australia and New Zealand have been recognised in this year's IDC Smart City Asia/Pacific Awards.
The NSW Auditor General's report into the NSW Police Force's management of the $100m 'Policing for Tomorrow' fund identified a number of shortcomings.
Governments will struggle to complete tech optimisation or modernising plans if they're not directly relevant to supporting COVID-19 responses.
The Āwhina app will notify health workers when new or updated content is available to them.
Australia Post's Decipha developed a mailroom digitisation solution that can be deployed in days to help state govt agencies cope with the COVID-19 lockdown.
The Digital Transformation Agency is updating the federal government style manual for the first time since 2002, bringing the resource online for the first time.