Kickstarting First Nations digital careers

23 June, 2022

Microsoft and the Queensland Government have announced a new partnership designed to kickstart the careers of First Nations people.

Penten joins Airbus's Team Maier

22 June, 2022 by Dylan Bushell-Embling

Canberra-based Penten has joined Team Maier, the Airbus-led consortium bidding for a Defence project to build a sovereign military satellite capability.

Stone & Chalk unveils first residents of its Sydney Scaleup Hub

15 June, 2022

The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.

Threading the CRM needle in public sector contact centres

10 June, 2022 by Sabrina Atienza, director of product management, Pegasystems | Supplied by: Pegasystems Pty Ltd

Being a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.

Castlepoint named in global CyberTech100 list

08 June, 2022

AI compliance software specialist Castlepoint Systems has been named in the CyberTech100 as one of the world's most innovative cyber technology companies.

E-invoicing deadline looms

08 June, 2022 | Supplied by: SAP Concur Technologies ( Australia) Pty Ltd

Australian federal government agencies only have a few weeks left to fully adopt e-invoicing ahead of the ATO-mandated 1 July deadline.

Big data: improving the citizen experience

06 June, 2022 by James Horne, CEO, Balance Internet | Supplied by: Balance Internet

Utilising big data and data analytics to better understand the citizen journey will improve citizen experience and deliver better agency impact.

Service.NSW to hold digital inclusion workshops

03 June, 2022 by Dylan Bushell-Embling

The NSW Department of Customer Service will hold two online community workshops next week to help understand and overcome barriers to digital inclusion.

DISER implements ServiceNow Protected Platform

02 June, 2022 by Dylan Bushell-Embling

The federal Department of Industry, Science, Energy and Resources has adopted the ServiceNow Protected Platform across its ESM operations.

NZ Parliamentary Service digitising through SaaS

02 June, 2022 by Dylan Bushell-Embling

New Zealand's Parliamentary Service is using the move to an SaaS-based environment provided by TechnologyOne to digitalise its operations.

Digital-first, flexible and responsive: the future of e-government

02 June, 2022 by Sebastian Krueger, VP APAC, Paessler | Supplied by: Paessler

Modern e-government is more complex than streamlining procedures; it involves ambitious goals, numerous stakeholders and a minefield of compliance issues.

Qld Govt launches review into Public Records Act

01 June, 2022 by Dylan Bushell-Embling

Retired Queensland Supreme Court Justice John Byrne will lead a review into modernising and augmenting the state's Public Records Act.

NSW customers to have their say on digital identity

31 May, 2022

The NSW Government is inviting customer comment to help shape the future of digital identity and government in NSW.

How to find and keep digital talent in the public sector

23 May, 2022 by Gabriela Vogel | Supplied by: Gartner Australasia Pty Ltd

Attracting tech talent is an increasingly difficult task, particularly in the public sector, where less flexibility makes it harder for agencies to compete.

Shopify extends incentive program for Vic SMEs

20 May, 2022 by Dylan Bushell-Embling

Shopify is extending its partnership with the Victorian Government for a third round with the launch of the latest Small Business Digital Adaption Program.

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