City of Perth going SaaS
The city plans to use the solution, which has been developed specifically for local governments, to undergo a significant digital transformation.
According to City of Perth CEO Geoff Glass, the suite will initially be deployed internally in mid-2019, while online services developed using the solution will be rolled out to customers in the third year of the project.
“This isn’t just an IT implementation, it’s so much more than that. We are expecting OneCouncil to completely transform our business and facilitate the delivery of excellent digital services to our customers, giving them unprecedented access to self-service anytime, anywhere,” he said.
“Rather than starting with a blank slate, OneCouncil is a preconfigured software solution, which will allow us to accelerate our implementation and experience efficiencies sooner. Switching to SaaS will also see the City benefit from significant year-on-year cost savings, world-leading data security and the ability to stay at the forefront of innovation through regular system upgrades.”
He said that using a single, integrated enterprise software solution will allow the council to drive operational efficiencies and deliver quicker response times to residents.
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