US digital government advocate heading to Australia

By Dylan Bushell-Embling
Thursday, 22 September, 2016

US digital government advocate heading to Australia

Hillary Hartley, one of the leading advocates for digital transformation for the US Government, will visit Australia in November to share her experiences transforming outdated government practices.

Harley was named a Presidential Innovation Fellow by Barack Obama in 2013 for her approach to transforming digital government services.

Major projects from Hartley and her team have included improving the benefits claims service for veterans, expediting the immigration application process and migrating the Federal Election Commission’s website into a searchable database of financial election records.

Her work evangelising Government 2.0 best practice has focused on changing the culture of service delivery by streamlining interactions with government.

Hartley will address a room of senior public sector digital and IT executives at the GovInnovate Summit in Canberra on 14–16 November.

She will talk about building a 21st century digital government, delivering agile, open, transparent and data-driven digital services and better connecting with digitally savvy citizens.

“Ms Hartley has been core to President Obama’s transformation trajectory of pushing government services into the 21st century, leading the development of revolutionary platforms that all look to understand the core purpose of the service required and reimagine how people interact with these systems,” commented Harvey Stockbridge, managing director of GovInnovate organiser Hannover Fairs Australia.

“I’m excited to participate at GovInnovate, since we’ve learned so much from our international peers. It’s also a great opportunity to share the work we’ve done for US agencies to make government more efficient and accessible through digital services,” Hartley said.

The fifth annual GovInnovate summit will be held at the National Convention Centre and will also feature speakers from the Digital Transformation Office and New Zealand’s Department of Internal Affairs.

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