DTA outlines progress with transformation agenda

Clear strategies and the sustained support of government will be vital to maintaining Australia’s position as a world leader in digital government heading into the next decade, according to Digital Transformation Agency CEO Randall Brugeaud.

During an appearance at the Senate Estimates hearing earlier this week, Brugeaud outlined the agency’s progress in implementing Australia’s digital transformation agenda.

“Australia has long been recognised as a world leader in digital government, but an incredibly dynamic operating environment means that we cannot afford to stand still,” he said.

“We live in a time where countries and economies are in a race to harness the benefits of digital in the development of government policies, the implementation of programs and in service delivery.”

To support Australia in this race, the DTA late last year launched the new whole-of-government Digital Transformation Strategy, as well as a rolling two-year roadmap to guide implementation of the strategy.

Brugeaud said the strategy is based on transforming government to focus on three key priorities — services, data and digital capability.

The new strategy is accompanied by a whole-of-government Platforms Strategy, which provides guidance for departments that create or manage digital service platforms on how to achieve the benefits of adopting re-usable platforms for common features such as notifications or payments.

Meanwhile, the agency is progressing its work on developing a common digital identity, and plans to have eight pilots running by the end of the financial year by supporting access to high-volume government services using the myGovID government-issued digital identity.

“Across government, the Australian Digital Council is proving to be an important enabler of interjurisdictional collaboration. We have established multidisciplinary teams (MDTs) to deal with the complexities associated with services that span Commonwealth, state and territory lines,” Brugeaud added.

“We have focused MDTs on life events, such as having a baby and getting a job. We’ve also got teams working on digital identity and data integration initiatives. Our core objective is to improve services for people and businesses all around the country.”

Image credit: ©Alexander Pastukh/Dollar Photo Club

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