Queensland to get first Chief Customer and Digital Officer

Queensland is set to get its first public sector Chief Customer and Digital Officer, according to the state’s Minister for Digital Technology, Mick de Brenni.

The role — announced on Friday at the Australian Data and Digital Council’s fourth meeting — will “ensure we will provide assurance at every level of the government’s digital systems, reduce duplication and that we invest in digital projects that meet the needs of Queenslanders”, de Brenni said.

The person appointed to the role will lead the implementation of customer-focused digital transformation to make government services easy to find and ensure the government is getting the best value from its information and communications technology (ICT) investments.

“The Chief Customer and Digital Officer will make sure we are investing in the right things, at the right time and for the right outcome,” de Brenni said.

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