Victorian courts issue EOI call for CMS

By Jonathan Nally
Thursday, 12 April, 2018

Victorian courts issue EOI call for CMS

Court Services Victoria (CSV) has called on the IT industry to submit expressions of interest (EOI) to supply a new case management system (CMS).

According to CSV’s CEO, David Ware, the EOI is a major step forward for the project, which will see the new CMS implemented in the state’s Magistrates’ Court and Children’s Court.

“Through this EOI process, we are looking to engage with providers in the market who can deliver a commercial ‘off the shelf’ CMS solution, already operational in a comparable justice system. It is vital that the solution can be configured to our environment, and interface with our partner systems,” Ware said.

“The intent of the EOI process is to ensure that when we get to the Request for Proposal stage of the procurement process, we have a number of shortlisted providers with proposed solutions that are closely aligned with the expectations of the courts.”

The new CMS will boost community safety, deliver better access to justice and result in more efficient court management, as recommended from the Royal Commission into Family Violence.

“A number of the recommendations from the Royal Commission focused on better sharing of information between government agencies. The new CMS is vital to deliver on these, ensuring appropriate information is shared quickly and securely, better supporting vulnerable people in our community,” Ware said.

“The current systems are up to 30 years old, and whilst they are delivering within the scope of which they were developed, they are presenting a significant barrier to meeting service expectations and handling growing demand in the two courts.

The two courts deal with a combined total of almost 350,000 cases per year, an increase of almost 40% over the past three years.

That extra demand and the increasing complex of cases mean the current systems are no longer able to support the workload.

“CSV is very pleased to be releasing the EOI to the market and are confident that through this procurement process, we will find a partner to work with us on this important project for the Victorian justice system,” Ware said.

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