Australia Post partners with Alpha Level for AI cyberthreat detection

Australia Post recently announced it is partnering with AI security company Alpha Level to “sharpen its cyber defences and speed up threat detection across its network”.

The organisation says Alpha Level will apply machine learning to help Australia Post efficiently collect, process and analyse billions of data points to boost both the speed and accuracy of threat identification.

Australia Post Chief Information Security Officer Adam Cartwright said the partnership with Alpha Level will enhance the effectiveness and efficiency of Australia Post’s cybersecurity measures.

“Cyber safety remains a critical focus for Australia Post, and as threats continue to evolve, we’re focused on strengthening how we identify and respond to them,” he said. “Each month, our systems generate around four billion data points — from network traffic to security logs — which our team assesses for signs of malicious activity. It’s a complex and time-consuming task.

“Machine learning helps by building models that understand what ‘good’ looks like in that data, allowing us to detect threats faster and more accurately. This not only speeds up detection but strengthens our overall security in an increasingly complex digital environment.

“By bolstering our cyber posture, we’re not only protecting Australia Post’s infrastructure, but we’re also helping to lift the security of the thousands of licensed post offices and small businesses that depend on our network to serve their communities,” he added.

Alpha Level’s Chief Technology Officer, Dr Josh Neil, said the partnership demonstrates how advanced machine learning can strengthen cyber defence at scale.

“We’re proud to partner with Australia Post, an organisation that’s leading by example in proactive cyber defence,” he said. “By embedding world-class machine learning into Australia Post’s security operations, we’re helping to elevate threat detection speed and precision — ensuring resilience against the increasingly complex challenges in today’s digital landscape.”

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