The 12 providers that matter the most to customer service leaders

Supplied by Oracle Australia on Wednesday, 11 March, 2020


In Forrester’s 33-criterion evaluation of customer service solution providers they identified, researched, analysed and scored the 12 most significant providers. This report shows how each provider measures up and provides you with the information you need to select the right one for your needs.

Discover who the leaders, strong performers, contenders and challengers are in this space.

Related White Papers

742 expert insights on preparing for ransomware attacks

The state of ransomware readiness in 2022 — a...

Why Australian businesses are making the switch to SD-WAN

Discover the latest SD-WAN trends in Australia,...

The top 10 reasons hackers love employees — an infographic

Learn about what your organisation is neglecting to help the hackers win.


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd