The 12 providers that matter the most to customer service leaders

Supplied by Oracle Australia on Wednesday, 11 March, 2020


In Forrester’s 33-criterion evaluation of customer service solution providers they identified, researched, analysed and scored the 12 most significant providers. This report shows how each provider measures up and provides you with the information you need to select the right one for your needs.

Discover who the leaders, strong performers, contenders and challengers are in this space.

Related White Papers

6 ways your government can leverage smart city technology

Municipalities are actively deploying smart city...

Your guide to IoT for government

Discover how the Internet of Things (IoT) will positively impact your public sector. Examine the...

2018 Asia Pacific security capabilities benchmark study

81% of companies in Australia are facing more than 5,000 alerts per day, by far the highest...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd