The 12 providers that matter the most to customer service leaders
Supplied by Oracle Australia on Wednesday, 11 March, 2020
In Forrester’s 33-criterion evaluation of customer service solution providers they identified, researched, analysed and scored the 12 most significant providers. This report shows how each provider measures up and provides you with the information you need to select the right one for your needs.
Discover who the leaders, strong performers, contenders and challengers are in this space.
Related White Papers
How to alleviate IT headaches and build political capital
Discover how to lower costs by getting rid of on-premises server equipment, configure and...
AI the key to government digital transformation
Learn how to leverage AI and generate actionable intelligence for your organisation. Examine...
The advanced operations of a NZ city council — case study
Discover how Upper Hutt City Council, New Zealand, have optimised the management of its city...
