The 12 providers that matter the most to customer service leaders
Supplied by Oracle Australia on Wednesday, 11 March, 2020
In Forrester’s 33-criterion evaluation of customer service solution providers they identified, researched, analysed and scored the 12 most significant providers. This report shows how each provider measures up and provides you with the information you need to select the right one for your needs.
Discover who the leaders, strong performers, contenders and challengers are in this space.
Related White Papers
How to drive government employee engagement with payroll
Examine the influences that payroll has on employee engagement, morale and wellbeing. Learn...
Australian Government strategies for digital transformation — an eBook
This new research report provides inspiration and actionable insights for policy-makers,...
The advanced operations of a NZ city council — case study
Discover how Upper Hutt City Council, New Zealand, have optimised the management of its city...
