Contract renewals extend NEC Unisys government roles

By GovTechReview Staff
Monday, 11 October, 2010

Solution and service providers NEC Australia and Unisys have each secured extensions to far-reaching IT services and facilities management contracts that extend their roles in the Northern Territory Government (NTG) and federal Department of Immigration and Citizenship (DIAC), respectively.

Unisys, for one, secured a $104.1m, five-year extension to its desktop management and user support services for DIAC’s 8000 staff, who are spread across 60 locations and supported through a unified service desk that handles 25,000 calls per month.

The five-year program will build on the organisations’ success in recent years, which include the consolidation of DIAC’s five data centres into just two; the procurement of more than 7000 end-user devices and the rollout of Microsoft Windows 7 to all users; and the implementation of security measures that allow the secure emailing, editing and storage of PROTECTED level materials. CC BY-SA 3.0 by Toby Hudson (

Unisys has been providing services to DIAC since 2007.

NEC’s multi million-dollar NT deal gives the company a 12-month extension on the company’s network management contract, which involves the management of the NTG’s more than 500 data communications links – including associated infrastructure such as routers; LAN, firewalls and core switching systems; and mail and Web systems. That contract has been in place since 2010.

Also renewed for NEC are separate contracts for management of the NT government’s 20,000-endpoint IP telephony network – which covers 300 sites across the NT and includes 24x7 support for government sites – and management and support of 16,000 desktops and 400 servers spread across the government’s sites.

“NEC Australia is honoured to secure three contract extensions with the Northern Territory Government this month,” said NEC’s NT state manager Trevor Oliver in a statement that noted the company currently has 240 staff in the NT. “NEC takes price in our local expertise, delivering quality technology support that enhances community services in the Northern Territory.” – David Braue

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