Defence deepens Fujitsu ICT services commitment


By GovTechReview Staff
Friday, 14 February, 2014


A planned peak of ICT activity, this year and next, has driven the Department of Defence to commit $170 million to the three-year extension of a contract with Fujitsu ANZ around the provision of a range of support services for the department's Distributed Computing Centralised Services (DCCS) contract.

20140212CIOG8578573_006.jpg Mike Foster, CEO Fujitsu Australia & New Zealand, and Dr Peter Lawrence, CIO CIOG, signing the contract extension under the existing Fujitsu Distributed Computing Centralised contract. Credit: Department of Defence - Photographer: Peta Scott.

The contract spans a range of capabilities including service desk, service catalogue, IT service management tools support, processes, and resource based tasking for server and desktop, email and groupware.

It comes as Defence continues to invest in delivering significant performance improvements and efficiencies across its network, desktop and data centre environments. With several significant projects expected over the next two years, the extension of Fujitsu's services will ensure continuity of support for those services.

"We have engaged in a major transformation program that is helping Defence better manage and optimise change within its ICT environments," said Fujitsu ANZ CEO Mike Foster in a statement.

"Service Management is a core focus for us across the region and this engagement highlights the strength of Fujitsu across this domain. We view the contract extension as confirmation of the excellence of our service delivery to Defence - one of our most significant customers in this region."

Fujitsu has been working with Defence for 16 years, with the current extension of the DCCS contract following on from a prior 12-month extension in May of last year. At that point, the contract was worth $40m per year, but the current renewal increases this to an average of $56.7m per year.

Over the years, Fujitsu's ongoing contract deal with the Department of Defence has seen Fujitsu build up a dedicated Defence team that includes over 500 people. – David Braue

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