Defence re-signs Unisys for nationwide IT support services


By GovTechReview Staff
Friday, 10 January, 2014


Service provider Unisys will continue managing a range of devices, for some 100,000 end users at 460 sites across Australia, after the company secured a $52m contract extension with the Department of Defence.

The two-year extension will see Unisys providing IT support services including network security and infrastructure, server and desktop support across the department and its subsidiary Royal Australian Navy, Australian Army and Royal Australian Air Force.DepartmentOfDefence-Logo

The extension to the Unisys contract comes after five years in which the company has worked to standardise the Department of Defence's IT support processes nationally, refine its delivery processes and improve service to end users.

Unisys has played a critical role in the Defence Next Generation Desktop program, under which the Department of Defence is dramatically overhauling its desktop environment to provide greater device independence, as well as deployment and user flexibility.

“We are delighted to continue our relationship with the Australian Department of Defence,” said Scott Whyman, vice president and general manager, Global Managed Services Asia Pacific for Unisys in a statement.

“Unisys has a highly skilled and trusted field service workforce with the national reach to meet Defence’s geographic IT support requirements across metropolitan, regional and remote locations.”

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