LGA updates My Local Services app

The My Local Services app has received an update from the South Australian LGA, which will provide more flexibility for reports.

It allows users to select a location for their report independently of their current physical location. Users can change the designated location of their report using a familiar map-style interface by dropping a pin.

This change enables users to quickly record a photo of an issue and, when time permits, complete more detail in their report, including assigning a location.

The app also now retains contact details of the user submitting the ‘report it’ case. This enhancement makes it simpler for users to submit multiple reports.

The LGA consulted with local government vendors to ensure the Report It web service now includes details of the physical address and the user's preference for contact from council.

This enhancement ensures councils can readily action reports and provide feedback to users when requested, thus keeping their community informed of remedial activities.

All My Local Services app users were sent a notification advising them to update the app on Monday, 16 January.

Users of the app need to update to continue to receive push notifications for their waste schedule, as the LGA's service provider has migrated the supporting infrastructure to a new in-house service.

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