More visits to Qld govt online services

Online government services have proved popular in Queensland, with millions of extra visits recorded over the past 12 months.

More than 400 services are available from qld.gov.au, with visits increasing from 33.4 million in 2015 to 52 million in 2016.

“At Cyclone Debbie’s peak, more than 2.3 million Queensland Government web pages were being viewed per day, by people wanting to know about things like flooded roads and recovery assistance,” said Minister for Innovation, Science and the Digital Economy Leeanne Enoch.

Enoch said the Starting a Café online pilot was one example of how the government is working with customers to tailor information and deliver a more personalised experience.

“For Queenslanders thinking about setting up a cafe business, this service personalises information on all the licences their new venture will need, what it costs and how long it will take.”

Anthony Laurence of Florence Street Coffee at Wynnum welcomed government efforts to streamline the process and point out what is needed when starting a new business.

“The Starting a Café online information is specific and concise and saves having to ‘Ctrl-F’ your way through hundreds of pages of regulations, hoping you’re looking in the right place for answers,” he said.

The online seniors concessions service for 65 year olds was also popular, while the Business Grants and Assistance Finder was helping businesses spend less time searching and more time growing their business. 

For more information about government online services, visit www.qld.gov.au/services.

Image credit: ©Dario Lo Presti/Dollar Photo Club

Follow us on Twitter and Facebook