NASCIO publishes multisourcing white paper
The multisourcing model for state CIOs involves combining state-owned assets, outsourced services, managed services, IT shared services and X-as-a-service offerings into a single IT operating model for state CIOs.
The multisourcing concept encompasses several dimensions from cost accountability to operational competence.
NASCIO’s maturity model encourages state CIOs to ask questions including how to integrate multiple suppliers into their ICT delivery model, as well as what contract management capabilities exist within an organisation.
It divides ICT sourcing into five stages, starting with project-based initiatives, moving on to managed services silos and then to managed portfolios, maturing to an integrated services model, and finally to a fully integrated shared services platform.
Meanwhile, as state governments move towards these stages, state CIOs should be transforming their roles from the CIO as administrator to the CIO as architect, and then to the CIO as a service broker.
“The new operating model we’re describing through this effort is critical to the mission of state government. It is comprehensive and complex,” commented Eric Boyette, the co-Chair of the NASCIO Enterprise Architecture & Governance Committee and CIO of North Carolina.
“Pulling together multiple stakeholder groups, managing the technology stream coming from the market and delivering positive citizen outcomes requires a very high level of discipline.”
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