79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
Leveraging the cloud to transform government processes and cut legacy costs
Learn how state and local government can leverage...
How to share your data in a governed and secure way
Get the deepest insights possible from your data. This complimentary guide explains the...
How to futureproof your tech stack and deliver a unified employee experience
Learn about a leading-edge innovation that...
