Public sector network new

VIDEO: Jane King, ATO, on the culture of innovation


Wednesday, 10 October, 2018


VIDEO: Jane King, ATO, on the culture of innovation

Despite all the emphasis on innovation, existing assessments of OECD governments indicate production costs are rising and efficiency has declined over time.

In an era of rising public expectations around response time and accessibility, technology disruption and shrinking resources, Australian public sector leaders must find ways to drive innovation at all levels to ensure they are reaching the public in the most timely and effective ways.

Public Sector Innovation Series 2018 will bring together thought leaders, innovators and early adopters in public sector service innovation to showcase transformational strategies for the design and delivery of responsive service. It will cover pioneering strategies for engaging citizens in new ways while driving collaboration, service integration and digital transformation.

In the video below, Jane King, Deputy Commissioner, Design and Change Management, Australian Taxation Office, takes a moment to chat to PSN-TV about innovation in a behind-the-scenes interview.

For more content like this and access to targeted events, roundtables and seminars on technology innovation for all levels of government, join the thousands of public sector professionals who are already Public Sector Network members - Click here to join

Related News

Better access to information rights needed during COVID-19

Public authorities must be more transparent with citizens in their decision-making, say...

Public sector innovation on show in Canberra

This year's Australian Public Sector Innovation Show on 31 March will focus on overcoming the...

NAA to further digitise PM records

The National Archives of Australia has been granted $3m in funding over two financial years to...


  • All content Copyright © 2020 Westwick-Farrow Pty Ltd