Public sector innovation on show in Canberra
The Australian Government is embarking on one of the largest programs of reform undertaken in this country to deliver a world-leading customer experience for Australians.
To determine what are the biggest challenges are to achieving this, Public Sector Network recently polled its members and discovered that they boil down to three key things:
- IT systems that don't talk to one another. The siloed approach to technology architecture, investment and delivery across government departments makes it difficult to deliver interconnected services that span agency boundaries.
- The cost of funding innovation projects. Nothing discourages innovation more than insufficient funds. We need to move to a much simpler, faster and agile way of releasing funding for digital projects.
- Lack of appetite and skills. Many departments are not receiving stakeholder buy-in from the top down and, as a result, the departments are facing frugality in resources, leadership capabilities, upskilling and recruiting.
Successful transformation is more than embedding new technology into an organisation. It requires deep industry insight, functional expertise and technology know-how that underpins an organisation’s strategic goals.
These topics and more will be the focus of attention at the Australian Public Sector Innovation Show, 31 March 2020, at the National Convention Centre Canberra.
Attendees will hear from Hon Stuart Robert MP, Minister for Government Services, Australian Government, and Peter Woolcott AO, Australian Public Service Commissioner, both of whom will lead discussions about the future of the public service in Australia.
More than 20 other inspiring speakers — including from the United Kingdom, Canada, New Zealand and the US — will present 16 government case studies and take part in interactive panel discussions.
Attendees will also have the opportunity to meet and network with more than 1000 peers from the digital, transformation, data and analytics, process improvement, service delivery and people and culture sectors.
Full details of the Australian Public Sector Innovation Show can be found here. Registration is complimentary for public sector employees.
WF Media is proud to be the official Australian media partner for Public Sector Network.
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