Riverina Water taps Infor to support digitalisation


By Dylan Bushell-Embling
Tuesday, 29 March, 2022

Riverina Water taps Infor to support digitalisation

Riverina Water has rolled out a cloud suite from industrial cloud technology company Infor to support its digital transformation project.

The public sector utility selected the Infor CloudSuite Public Sector solution in a competitive tender process. Riverina Water plans to deploy the solution across multiple disciplines.

The software platform includes Infor Financials & Supply Management, Infor CIS Billing for Customer and Billing management, and Infor Birst for integrated planning, budgeting, forecasting and financial consolidation, business intelligence and analytics.

Riverina Water CEO Andrew Crakanthorp said the new platform will enable the organisations to overcome challenges with legacy systems to better control costs, futureproof IT investments and enhance service delivery to residents of southern NSW.

“Riverina Water has built a strong foundation as one of the best local water utilities in NSW, with a commitment to providing safe and reliable drinking water to our growing region,” he said.

“We are happy to work with Infor as our strategic partner to achieve Riverina Water’s transformation goals. After a very robust tender process and a large pool of participants, Infor ultimately won our trust for their deep industry knowledge, experience in deploying major digital transformation programs in entrenched legacy environments, and agile ability in responding to our needs.”

Infor’s customer base in ANZ includes New Zealand’s largest water authority, Watercare, as well as six of the 18 water corporations across Victoria.

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