Fraser Coast Regional Council puts facilities bookings online

By GovTechReview Staff
Monday, 11 October, 2010

The more than 100,000 residents of Queensland’s Fraser Coast region will have self-service access to council facilities bookings after the Fraser Coast Regional Council signed a deal to implement a Web-based bookings system.

The council will implement the UK-developed Zipporah bookings system (distributed locally by ICON Software) to allow residents 24/7 access to view and book available times to access council facilities including galleries, theatres, open space, parks and meeting venues.FraserCoastBookings

An integrated payment and delivery system complements the booking engine, while online administration, full help desk, and a suite of reporting tools allow councils to track ratepayer activities online. The full solution is expected to be live by the end of the year.

“We were looking for an innovative and time saving solution for the community to book council facilities and services,” Chris Goodwin, projects co-ordinator for community and development with the council said in a statement, noting that the process is “traditionally a time consuming process.”

“Once Zipporah is installed we are looking forward to an immediate time and cost saving to our council, whilst at the same time simplifying the booking process for the community.”

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