Court Services Vic selects case management vendor


By Dylan Bushell-Embling
Tuesday, 23 July, 2019


Court Services Vic selects case management vendor

Court Services Victoria has selected Journal Technologies to implement a new case management system for the Magistrates’ Court of Victoria and the Children’s Court of Victoria.

The new system will be designed to enhance the ability of other justice agencies to interact with the two courts, and act as a platform for more efficient court management.

“The court’s existing case management systems stand in the way of enhancing services and mean that magistrates, staff and court users are reliant on obsolete technology each day,” Children’s Court of Victoria President Justice Amanda Chambers said.

“I welcome the appointment of Journal Technologies and I look forward to fit-for-purpose technology in the court which will enable improved services and more efficient, user-friendly processes.”

Court Services Victoria selected US-based case management software provider Journal Technologies for the project in a three-stage procurement process.

The company will relocate a team to Melbourne to oversee the deployment of the new system. The team will join Court Services Victoria’s project group. The piloting and incremental rollout of the platform is expected to commence in mid-2021.

Journal Technologies is also currently implementing an electronic court management system for the Courts Administration Authority of South Australia.

The company has been supplying case management systems to primarily US government agencies for more than 25 years, and currently services over 500 courts and justice agencies in 42 US states as well as Canada.

The Victorian Government has allocated $89.2 million towards the deployment of the new case management system as part of its response to the Royal Commission into Family Violence.

Image credit: ©stock.adobe.com/au/natali_mis

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