DocuSign technology adopted by Waverley Council

DocuSign technology will be used by Waverley Council as part of its Digital Waverley program.

Rolling DocuSign out across its internal HR training processes, the council has now digitised the last of its compulsory learning modules. Previously, the process was paper intensive and management heavy as the council’s 600-plus staff had to provide written signatures.

“This often took weeks to turn around but now our employees can manage these forms, from signing through to approval, in up to 25% less time,” said Paul White, executive manager for Digital Waverley.

“Additionally, DocuSign’s digital audit trail combined with a reduction in errors ensures we are even more secure and compliant with local government regulation.”

This program will enable the 150-year-old council to better meet the needs of its local community, as it is freeing up valuable resources to focus on citizen services.

“Waverley Council is well underway to building a digital local government model and positioning itself as a digital city. DocuSign plays an important role in driving this model forward by drastically cutting the time of internal form turnaround and establishing a strong foundation for future transformation without sacrificing on compliance,” said White.

DocuSign has more than 100,000 customers and 50 million users, including hundreds of local, state, federal and international government customers globally.

“The benefits of switching from ink to electronic signatures are indisputable. DocuSign allows government to transact business digitally anytime, anywhere, on any device, in a manner that is secure, legal and easy to use, helping it to serve citizens in the best way possible,” said Brad Newton, VP APAC at DocuSign.