Snowy Monaro council picks Civica for IT consolidation


By Dylan Bushell-Embling
Wednesday, 29 May, 2019


Snowy Monaro council picks Civica for IT consolidation

The Snowy Monaro Regional Council has contracted business-critical software application developer Civica to provide an integrated solution for the council’s current and future ICT needs.

The council has selected Civica Authority 7 to facilitate the process of merging multiple IT solutions from previously disparate councils into a single integrated suite of applications.

Snowy Monaro Regional Council was formed in 2016 through the merger of the Cooma-Monaro Shire, Snowy River Shire and Bombala Councils. As a result of the merger, the council’s IT functions were spread across three separate systems.

As part of the consolidation process, the three systems — which include two earlier versions of Authority already in use — will be rolled into the Authority 7 solution. The implementation phase is now underway, and is expected to be complete in May 2020.

The implementation will also help the council meet its strategic ICT goals of improving customer interaction, building a connected community and providing self-service options for its almost 21,000 residents.

Civica Managing Director of State and Local Government Solutions Ben Cowling said that with the contract win the company now has more than 350 local government customers across Australia and New Zealand.

“We continue to look for more partners that will help us deliver the best solutions to our local government customers. We look forward to seeing Snowy Monaro benefit from being part of our rapidly expanding customer community.”

Image credit: ©stock.adobe.com/au/Drobot Dean

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