WA digital health systems hit milestone

The WA Government has announced a major milestone in the modernisation of its health records system, with the completion of single sign-on (SSO) and digital medical record (DMR) systems.

WA Health’s statewide rollout of the systems aims to enhance the digital capability that supports the delivery of care to communities. The government says these initiatives, completed in August 2025, are improving healthcare services by making them more connected and efficient.

The SSO, commenced in February 2023, simplifies the login process for clinicians, providing access to around 90 clinical applications with the tap of a card. The DMR, which digitises paper-based patient records, ensures clinicians have real-time access to complete, up-to-date patient records in WA Health facilities across the state.

The systems are now live across WA Health sites, including those in Metropolitan Perth, Mid West, Kimberley, Wheatbelt, Great Southern, South West and Pilbara.

As of July 2025, 44 million documents have been digitised and approximately 13,000 WA Health staff access the system on a typical weekday. The SSO system is used by 27,000 clinicians across WA Health with 348,000 logins per week, reducing time clinicians spend logging into their systems and allowing them to focus more on patient care.

The government says the $247 million investment in the Electronic Medical Record (EMR) Program to date, including the $104 million allocated in the 2024–25 Budget, highlights its strong commitment to progressing to the next phase, which includes the planning and procurement of a comprehensive electronic medical record system.

“This significant milestone is about modernising and improving healthcare right across our state,” said Health Minister Meredith Hammat. “Western Australia is geographically the largest health jurisdiction in the world, and these technologies help to bring us closer together and improve patient care.

“These innovations will help ensure that WA Health remains at the forefront of modern healthcare delivery for our community.”

For more information about the program, visit Electronic Medical Record (EMR).

Image credit: iStock.com/Nansan Houn