Digital > Main

Creating connected government for improved service

05 October, 2022 by Gethin Constable, Public Services Advisory Lead, Avanade Australia

The pandemic forced us to develop elements of a digital economy, but the results emphasised the disparity between states and their agencies.


Townsville University Hospital undergoes full digital transformation

27 September, 2022

TUH is using Dell Technologies to support healthcare solutions with a focus on delivering positive patient outcomes.


Opting for open source when implementing explainable AI

22 September, 2022 by Fytos Charalambides, Senior Director and Head of Technology, Australia and New Zealand, Red Hat

From a government perspective, Australia must trust the foundation that AI technologies are built on. Could the solution lie in open source software?


Hornsby residents urged to download app and 'get prepared'

21 September, 2022

Sydney's Hornsby Shire Council is helping residents to stay safe by downloading and completing an emergency plan on its 'Get Prepared' app.


Leveraging AI: what's holding the public sector back?

20 September, 2022 by Angeline Maronese, Managing Director for ANZ, Rackspace Technology

Digitial innovation is a government imperative, so why are more agencies not leveraging AI-driven cloud opportunities?


Three trends in modernising legacy systems

15 September, 2022

To successfully transform a government must consider a holistic change across departments and the various technologies available to achieve these goals.


Living on the edge

15 September, 2022 by Chris Gibbs, Managing Director & Regional Vice President ANZ, Akamai

With smart cities programs on the increase, reaching full potential means embracing edge computing.


No pain, no gain: driving recovery through trial and error

15 September, 2022 by Katrina Lawrence, Vice President, Public Sector, Dell Technologies Australia and New Zealand

Accepting errors and regarding them as an opportunity will enable resilience in our hyper-competitive and increasingly digitalised futures.


Everbridge helping WIRES save Australian wildlife

14 September, 2022 by Dylan Bushell-Embling

Australian non-profit the Wildlife Information Rescue and Education Service is using Everbridge's xMatters platform to coordinate its animal rescue efforts.


Orchestrating empathetic customer experiences to build trust

12 September, 2022 by Tony Winterbottom, Principal – Government Business, ANZ, Genesys

It's time to revolutionise customer service delivery, leveraging empathy to rebuild trust in government. But what does this look like in practice?


Government rolls out revamped myGov site

09 September, 2022 by Dylan Bushell-Embling

The Ministry for Government Services has made improvements to the myGov web hub as part of a wider upgrade that will include launching a new mobile app.


Enabling enterprise mobility in government

08 September, 2022 by Brent Paterson, Managing Director Australia and New Zealand, SNP

The public sector must streamline internal processes, reduce admin costs and accelerate responsiveness, all while managing a more mobile workforce.


Responsible AI

06 September, 2022 by John Asquith, Government Relations Lead, ServiceNow Australia

By focusing on the ethical design and delivery of products and services, organisations can become more agile and adaptive.


Leveraging software technologies to drive a digital, AI-enabled future

02 September, 2022 by John Garratt, Federal Government Director, Micro Focus

Citizens expect streamlined experiences when dealing with government agencies, especially as people become increasingly comfortable with digital technologies.


The challenges of smart city data management

31 August, 2022 by Gavin Jones, Vice President Sales, Australia & New Zealand, Confluent

Technology investments are improving government services but they are also creating a headache for data storage, analysis, and integration.


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