Kapish lands ACT Government contract
11 July, 2022Kapish has landed a three-year, whole-of-government deal worth $4 million to support the ACT Government's record management needs.
Why do governments struggle so much with IT?
06 July, 2022 by Ben Pluzynk, Director and Country Manager ANZ, FreshworksGiven how much easier technology has become to adopt and deploy over the past few years, why is the public sector still so far behind?
Agencies still underusing digital documents
04 July, 2022 by Dylan Bushell-EmblingOnly 14% of IT respondents from Australian government agencies polled in a recent survey said their agencies have entirely digitised their document processes.
Shifting to cloud? Don't leave your documents behind
01 July, 2022 by Antony Bauer, Product Marketing Manager, Objective CorporationBalancing risk with agility for better government services.
Building a foundation for healthcare innovation
01 July, 2022When SA Health, which handles the Government of South Australia's health portfolio and health agencies, needed to improve its network and connectivity into hospitals and healthcare sites throughout the state, it turned to Vocus to deliver.
4 processes you should automate using Content Manager, Power Automate and FYB Power2CM
01 July, 2022Automating processes removes human intervention to decrease errors. Find out how to automate your records compliance with FYB Power2CM.
Kickstarting First Nations digital careers
23 June, 2022Microsoft and the Queensland Government have announced a new partnership designed to kickstart the careers of First Nations people.
Penten joins Airbus's Team Maier
22 June, 2022 by Dylan Bushell-EmblingCanberra-based Penten has joined Team Maier, the Airbus-led consortium bidding for a Defence project to build a sovereign military satellite capability.
Stone & Chalk unveils first residents of its Sydney Scaleup Hub
15 June, 2022The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.
Threading the CRM needle in public sector contact centres
10 June, 2022 by Sabrina Atienza, director of product management, PegasystemsBeing a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.
E-invoicing deadline looms
08 June, 2022Australian federal government agencies only have a few weeks left to fully adopt e-invoicing ahead of the ATO-mandated 1 July deadline.
Castlepoint named in global CyberTech100 list
08 June, 2022AI compliance software specialist Castlepoint Systems has been named in the CyberTech100 as one of the world's most innovative cyber technology companies.
Big data: improving the citizen experience
06 June, 2022 by James Horne, CEO, Balance InternetUtilising big data and data analytics to better understand the citizen journey will improve citizen experience and deliver better agency impact.
Service.NSW to hold digital inclusion workshops
03 June, 2022 by Dylan Bushell-EmblingThe NSW Department of Customer Service will hold two online community workshops next week to help understand and overcome barriers to digital inclusion.
