Digital > Main

Stone & Chalk unveils first residents of its Sydney Scaleup Hub

15 June, 2022

The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.


Threading the CRM needle in public sector contact centres

10 June, 2022 by Sabrina Atienza, director of product management, Pegasystems

Being a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.


E-invoicing deadline looms

08 June, 2022

Australian federal government agencies only have a few weeks left to fully adopt e-invoicing ahead of the ATO-mandated 1 July deadline.


Castlepoint named in global CyberTech100 list

08 June, 2022

AI compliance software specialist Castlepoint Systems has been named in the CyberTech100 as one of the world's most innovative cyber technology companies.


Big data: improving the citizen experience

06 June, 2022 by James Horne, CEO, Balance Internet

Utilising big data and data analytics to better understand the citizen journey will improve citizen experience and deliver better agency impact.


Service.NSW to hold digital inclusion workshops

03 June, 2022 by Dylan Bushell-Embling

The NSW Department of Customer Service will hold two online community workshops next week to help understand and overcome barriers to digital inclusion.


Digital-first, flexible and responsive: the future of e-government

02 June, 2022 by Sebastian Krueger, VP APAC, Paessler

Modern e-government is more complex than streamlining procedures; it involves ambitious goals, numerous stakeholders and a minefield of compliance issues.


DISER implements ServiceNow Protected Platform

02 June, 2022 by Dylan Bushell-Embling

The federal Department of Industry, Science, Energy and Resources has adopted the ServiceNow Protected Platform across its ESM operations.


NZ Parliamentary Service digitising through SaaS

02 June, 2022 by Dylan Bushell-Embling

New Zealand's Parliamentary Service is using the move to an SaaS-based environment provided by TechnologyOne to digitalise its operations.


Qld Govt launches review into Public Records Act

01 June, 2022 by Dylan Bushell-Embling

Retired Queensland Supreme Court Justice John Byrne will lead a review into modernising and augmenting the state's Public Records Act.


Federal election polling day could be done better, technically

01 June, 2022 by Nathan McGregor, Senior Vice President Asia Pacific, Cradlepoint

The sophistication of wireless connectivity today means that digitising the voting process in most areas of the country is a very real possibility.


Data Transformation & Migration — A business imperative to transform challenges into opportunities

01 June, 2022

Data transformation and data migration allow organisations to adapt to the changing landscape of the digital world and deliver better services to their customers.


NSW customers to have their say on digital identity

31 May, 2022

The NSW Government is inviting customer comment to help shape the future of digital identity and government in NSW.


Promoting IBC and Public Safety

30 May, 2022

In Australia, there is no building code, regulation or legislation that mandates In-Building Coverage (IBC) to support operational communications.


How to find and keep digital talent in the public sector

23 May, 2022 by Gabriela Vogel

Attracting tech talent is an increasingly difficult task, particularly in the public sector, where less flexibility makes it harder for agencies to compete.


  • All content Copyright © 2024 Westwick-Farrow Pty Ltd