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Public sector contact centres of the future

02 July, 2018

Creating a digital omnichannel contact centre will improve customer experience and problem resolution.

Prioritising gender equality in the public sector

29 June, 2018

The battle for gender equality is far from over, so public sector women are building support networks and paving the way for those who follow.

Digital transformation strategies for councils

28 June, 2018

Local councils are increasing efficiency and citizen satisfaction through ICT and digital transformation.

Vic Govt funds Shepparton Wi-Fi extension

27 June, 2018

The free public Wi-Fi network in Shepparton will be extended beyond the central business district, following $1.2 million in funding from the state government.

NZ extends Cyber Security Strategy review

27 June, 2018 by Dylan Bushell-Embling

The New Zealand Government will give the public more time to submit feedback for a review into the nation's Cyber Security Strategy.

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