The NSW Department of Communities and Justice used Genesys contact centre technology to rapidly ramp up capacity at its emergency housing contact centre.
The DTA and Microsoft have collaborated to introduce an Azure cloud training program that can be conducted remotely in light of the COVID-19 lockdown.
The Digital Transformation Agency has put on hold its approach to market for the planned Cloud Marketplace 2.0 amid the COVID-19 crisis.
The DTA has released a Protected Utility Blueprint to help agencies transition to a modern, collaborative desktop environment based on Microsoft Office 365.
NZ's DIA has employed Unify Solutions to help manage RealMe Login and Assertion Services' transfer from a legacy platform to a cloud-based one.
The Digital Transformation Agency has updated the planned scope of the Cloud Marketplace version 2.0, which is expected to be operational by late 2020.
Amazon Web Services will host a series of webinars for Australian educators, showcasing how innovative cloud solutions are being used in the sector.
The AEC used the capacity of Microsoft's Azure Cloud to ensure uninterrupted access to its election night feeds during last year's federal election.
The NSW Government has switched on equipment from Vault Cloud at its Silverwater government data centre, enabling secure connectivity to the Vault Cloud GovDC.
The DTA is seeking feedback from buyers and sellers of government cloud services on the design of the proposed Cloud Marketplace procurement panel.
Victoria's ICT shared service provider Cenitex has deployed Zscaler to support its Program Fortify networking and infrastructure transformation project.
Victoria's City of Whittlesea Council will use Nintex Promapp to manage and automate more than 100 customer-facing processes.
Cenitex's VicCloud Protect provides Azure-hosted Protected-level cloud security for Victorian Government departments and agencies.
The Bureau of Meteorology has awarded Unisys a $16.48m contract to design, build and manage a new cloud infrastructure and upgraded WAN.
The federal government has signed a three-year volume sourcing agreement with Microsoft that will streamline cloud access for 98 federal agencies.