New index highlights govt service delivery issues
27 January, 2022A new global report, including detailed ANZ data, provides insight into the identity maturity of public sector agencies.
Using DevOps to address CX challenges
25 January, 2022 by Alok Kulkarni, CEO and co-founder, CyaraDevOps for CX refocuses the unique aspects of CX software to improve customer-serving technology products and services.
Interview: Terry Goodman, Intech Solutions
19 January, 2022In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk end-to-end solutions with Intech Solutions' Terry Goodman.
Government support essential for business digital readiness
14 January, 2022 by Chris Osborn, Australian Federal Director and WA & SA Regional Director, Dell Technologies, ANZPublic sector digital investment will play a role in reigniting business innovation, incubating promising organisations and supporting economies with strategic investments.
DCS South Australia opts for Fujitsu
12 January, 2022Fujitsu Australia has signed a multiyear agreement to deliver the iSAFE Integrated Offender Management System to the DCS in South Australia.
Interview: Karl Wood, Tricentis
12 January, 2022In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk automated software testing with Tricentis's Karl Wood.
Interview: Matt Browne
29 December, 2021In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk safety management with Donesafe's Matt Browne.
LGs collaborate to boost digital transformation
22 December, 2021Collaboration between three South Australian local government offices has built a foundation for resource and knowledge sharing.
Digital identity the keystone for digitising government services
20 December, 2021 by Michael Magrath, VP of Global Regulations and StandardsOne of the keystones in the digitisation of government services and the development of the global digital economy is digital identity.
Interview: Chris Peck, SAP Australia
20 December, 2021In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk digital technologies with SAP's Chris Peck.
Addressing public sector procurement challenges
17 December, 2021 by Sanjay Kadkol, Technical Account Director at JAGGAERA global survey of procurement specialists found 59% lacked electronic and digital procurement systems when the pandemic hit.
Better government through simple, interconnected systems
16 December, 2021 by Alethea Murphy, regional director, public sector & education at ServiceNowWhile some lag in digital transformation, many government agencies are providing seamless, proactive and connected customer experiences.
NSW Police deploying youth engagement app
15 December, 2021 by Dylan Bushell-EmblingNSW Police will next year deploy a new app designed to help keep at-risk youth out of the criminal justice system.
AIIA welcomes govt plans to digitise all services by 2025
14 December, 2021The federal government has announced plans to have all its services available digitally by 2025, as part of a strategy to make the Australian Government one of the top three digital governments in the world.
Livingstone Shire Council accelerates its smart council future
14 December, 2021 by Allison van Dijk, Product Marketing Manager, JAPACOracle Utilities' smart council solutions enable operational efficiencies through a single intelligent platform for Livingstone Shire Council's customer and back-office functions.
