Tech adoption crucial to meet population growth demand
06 June, 2023 by James Vincent, Australian Chief Technology Officer, NCS NEXTWith Australia's population expected to hit 30 million in the next decade, we'll need to leverage technology in order to effectively deliver services.
Why government needs to embrace smart technologies
01 June, 2023 by Rod Lester, Managing Director ANZ, NICECustomer experience is one of the most essential elements of a government agency, especially when it comes to its contact centre operations.
1901: Inspiration to deliver the future data strategy
25 May, 2023 by Anthony O'Connell, Head of Public Sector & David Colls, Director, Data & AI, Thoughtworks AustraliaCreating a national ecosystem of data that is secure, accessible and reliable needs architecture that enables systemic coordination and local autonomy.
NZ game development rebate welcomed
24 May, 2023The New Zealand Game Developers Association has welcomed the government's budget decision to support the sector.
Riverina council tech upgrade to deliver for community
24 May, 2023Edward River Council in NSW's Riverina region is delivering a better customer experience and working more efficiently, thanks to a tech upgrade.
Balancing customer and employee experience
15 May, 2023 by George Harb, Vice President, ANZ, OpenTextFor the public sector to achieve sustainable growth over a long period, it needs to begin prioritising both employee and customer experience simultaneously.
SAS commits $1 billion to AI-powered industry solutions
12 May, 2023SAS will invest $1 billion over the next three years to further unique advanced analytics solutions for specific industries, including government.
Australian NFP automates to optimise care
11 May, 2023To better personalise care services, The Disability Trust needed a secure, singular view of operational, employee and participant information.
IDEMIA wins Singapore's competitive ABCS contract
11 May, 2023Identity technology vendor IDEMIA has been awarded the highly competitive and much sought after Singapore Automated Border Control System.
Pacific National adopts Fortinet solutions
10 May, 2023 by Dylan Bushell-EmblingPrivate rail freight operator Pacific National has replaced its aging MPLS network with a secure SD-WAN solution provided by Fortinet.
Partnership to provide media monitoring and services
10 May, 2023KINSHIP digital and its technology partner Sprinklr will provide media monitoring and related services to government agencies over three years.
Data governance key to delivering value
03 May, 2023 by Keir Garrett, Regional Vice President, Cloudera ANZGood data governance practices improve regulatory compliance by enabling businesses to distill more granular insights in real time when needed.
HomeMade deploys SAP's BTP
24 April, 2023 by Dylan Bushell-EmblingAustralian startup HomeMade is using SAP's BTP platform to automate the self-management of government Home Care Packages.
Qld digital licence trial nears statewide rollout
24 April, 2023Queensland's digital licence rollout is entering a new phase with Townsville residents trying out the new technology.
Using digital twins to drive smart cities
12 April, 2023 by Dr. Richard J. Vestner, global leader of industry solutions for cities and campuses, Bentley SystemsDigital twins are playing an important role in fostering data-driven decisions along the entire urban and civil infrastructure lifecycle.
