Articles
Better data and insights for NSW DCJ
The NSW Department of Communities and Justice has partnered with Taysols to upgrade its corporate data warehouse and improve outcomes for its clients. [ + ]
Building the foundations for a productive and sustainable government
The application of intelligent design and technology-based solutions will help lead Australia into a productive, secure and more sustainable future. [ + ]
A new CX approach for the voice-activated world
In a world of voice-activated, 'pageless' services, your 20-year-old apps can't keep up. Building the tech is not enough; you need to think about how it is delivered. [ + ]
Humanise your CX strategy with visual engagement
Direct communication with customers through visual channels humanises the customer experience to grow customer satisfaction, brand popularity and revenue. [ + ]
DTA signs renewed MoU with AIIA
The DTA and AIIA have signed a renewed agreement covering collaboration on digitally transforming government service delivery. [ + ]
Councils embrace technology transformation
Many local councils across Australia are planning for (or have commenced) a technology transformation program but are facing a series of roadblocks, according to KPMG. [ + ]
Turning the technology big wheels
Seeking out and applying innovation to make life better for councils is in the LGAQ's DNA, says the Association's Greg Hallam. [ + ]
DTA, APSC announce Digital Career Pathways program
The Digital Transformation Agency and Australian Public Service Commission are conducting a program aimed at helping APS employees pursue new digital careers. [ + ]
A people-first view of collaborative technology is essential for mental health
How to put people at the forefront of office technology decisions will be a key topic of discussion at the Integrate Conference and Expo this month. [ + ]
Exploring the subtleties of data sharing
Frameworks for data sharing, as opposed to data release, need to be developed to preserve users' personal information while maximising utility and benefits. [ + ]
Latest innovations on show at CEBIT 2019
The nation's most influential leaders in technology and innovation will be part of the line-up for CEBIT Australia, 29–31 October 2019. [ + ]
US federal agencies have poor cyber risk management
The US Government Accountability Office (GAO) has uncovered major issues during an audit of 23 federal agencies' cybersecurity risk management practices. [ + ]
UK's ICO selects participants for Sandbox beta
The UK's Information Commissioner's Office aims to address the balance between innovation and data protection with its new Sandbox initiative. [ + ]
Public sector organisations vulnerable to cyber attacks
Nearly half of security professionals at public sector organisations in markets including Australia say attackers will breach their network every time they try. [ + ]
Do older workers have high digital dexterity?
Each generation has skills and experiences that shape their readiness and can contribute to your digital workplace success. [ + ]
