More than ever, Australian businesses will need to be ready to compete with newer companies that put customer experience at the heart of their strategies by embracing the change in the digital landscape. [ + ]

Computer coding, an interactive IoT project and imagining a technology future were on the curriculum at an innovation boot camp held at NSW Parliament. [ + ]

Western Australia's Department of Sport and Recreation and NSW's Office of Environment and Heritage have completed migrations to Microsoft cloud services. [ + ]

The ATO has hired a former Accenture executive to fill its CIO vacancy.

Eliminating 'copy data' is a common-sense approach to decreasing the chance that somebody will walk off with your sensitive information, make their own copy of a copy or mistakenly compromise data. [ + ]

Western Australia's Registry of Births, Deaths and Marriages has digitalised all its identity records dating back to 1841, dramatically reducing the time needed to process a request for a document. [ + ]

New, intelligent technology that helps first responders work more efficiently and safely will make a fundamental difference in today's public safety environment. [ + ]

Local councils are finding more and more reasons to adopt unified communications and voice over IP, to improve the bottom line as well as staff and customer satisfaction. [ + ]

An overhaul of a CMS was only the beginning of NSW Trade & Investment's digital transformation, as the agency began a journey to better service the needs of citizens and businesses across the state. [ + ]

The WA Government has allocated $5m to help local governments deploy more CCTV cameras as part of an $8.5m plan to build an integrated CCTV network for crime deterrence and easier prosecution. [ + ]

An IT audit needs to proactively assess emerging risks if it is to remain relevant, provide value to government agencies and protect against the most significant risks public sector organisations face. [ + ]

The government has signed an agreement allowing it to use real-time, high-detail satellite imagery from the EU's earth observation and monitoring program, Copernicus. [ + ]

The newly merged Department of Immigration and Border Protection has handed Optus Business a three-year contract to integrate the formerly separate communications networks of the departments of Customs and Immigration. [ + ]

The combination of body worn video and private-sector cloud-based software services is transforming safety agencies' ability to focus on their core missions.

Australia has many digital transformation initiatives, but the challenge is to get them all moving in the same speed and direction, industry experts say. [ + ]