New regions tap into smart ticketing
17 October, 2022The Queensland Government is continuing its rollout of the $371 million Smart Ticketing system.
'Perfect storm' pushing public sector to AI adoption
12 October, 2022Technology challenges facing the Australian public sector have been examined in the 2022 'Digital Challenges in the Public Sector' report.
Local availability of govt workforce management announced
12 October, 2022SAP has announced the in-country availability of SAP Fieldglass, allowing local customers to use the system while meeting the data sovereignty requirements.
NSW says connectivity strategy will deliver
11 October, 2022Developed by the NSW Telco Authority, the Connectivity Strategy is an overarching plan that brings together whole-of-government connectivity initiatives.
Creating connected government for improved service
05 October, 2022 by Gethin Constable, Public Services Advisory Lead, Avanade Australia | Supplied by: Avanade Australia Pty LtdThe pandemic forced us to develop elements of a digital economy, but the results emphasised the disparity between states and their agencies.
Townsville University Hospital undergoes full digital transformation
27 September, 2022 | Supplied by: Dell TechnologiesTUH is using Dell Technologies to support healthcare solutions with a focus on delivering positive patient outcomes.
Opting for open source when implementing explainable AI
22 September, 2022 by Fytos Charalambides, Senior Director and Head of Technology, Australia and New Zealand, Red Hat | Supplied by: Red Hat Asia Pacific Pty LtdFrom a government perspective, Australia must trust the foundation that AI technologies are built on. Could the solution lie in open source software?
Hornsby residents urged to download app and 'get prepared'
21 September, 2022Sydney's Hornsby Shire Council is helping residents to stay safe by downloading and completing an emergency plan on its 'Get Prepared' app.
Leveraging AI: what's holding the public sector back?
20 September, 2022 by Angeline Maronese, Managing Director for ANZ, Rackspace Technology | Supplied by: Rackspace TechnologyDigitial innovation is a government imperative, so why are more agencies not leveraging AI-driven cloud opportunities?
No pain, no gain: driving recovery through trial and error
15 September, 2022 by Katrina Lawrence, Vice President, Public Sector, Dell Technologies Australia and New Zealand | Supplied by: Dell TechnologiesAccepting errors and regarding them as an opportunity will enable resilience in our hyper-competitive and increasingly digitalised futures.
Living on the edge
15 September, 2022 by Chris Gibbs, Managing Director & Regional Vice President ANZ, Akamai | Supplied by: Akamai TechnologiesWith smart cities programs on the increase, reaching full potential means embracing edge computing.
Everbridge helping WIRES save Australian wildlife
14 September, 2022 by Dylan Bushell-EmblingAustralian non-profit the Wildlife Information Rescue and Education Service is using Everbridge's xMatters platform to coordinate its animal rescue efforts.
Orchestrating empathetic customer experiences to build trust
12 September, 2022 by Tony Winterbottom, Principal – Government Business, ANZ, Genesys | Supplied by: GenesysIt's time to revolutionise customer service delivery, leveraging empathy to rebuild trust in government. But what does this look like in practice?
Government rolls out revamped myGov site
09 September, 2022 by Dylan Bushell-EmblingThe Ministry for Government Services has made improvements to the myGov web hub as part of a wider upgrade that will include launching a new mobile app.
Enabling enterprise mobility in government
08 September, 2022 by Brent Paterson, Managing Director Australia and New Zealand, SNP | Supplied by: SNP Australia Pty LtdThe public sector must streamline internal processes, reduce admin costs and accelerate responsiveness, all while managing a more mobile workforce.
