Data#3 wins deal with SA Dept of Education

10 December, 2021 by Dylan Bushell-Embling

Data#3 has secured a deal to provide a range of managed services to support South Australia's Department of Education in its digital transformation journey.

Modern government needs content services aligned for better customer experience

10 December, 2021 by Jamie Atherton, Country Manager ANZ, Hyland | Supplied by: Hyland Software Inc

Health and economic crises have exacerbated digital transformation challenges in the public sector, with many agencies finding the need to evolve.

Inside the Census: capturing the nation's data

09 December, 2021 | Supplied by: PriceWaterhouseCoopers

The Australian Bureau of Statistics, PwC Australia and Amazon Web Services came together to deliver a successful 2021 Census Digital Service.

Top gong for former Revenue NSW CDO

02 December, 2021

Revenue NSW's former Chief Digital Officer, Kathleen Mackay, has picked up the top gong in this year's CIO50 Australia.

New Canberra office for xAmplify

02 December, 2021

xAmplify has officially opened its new head office in Canberra to accommodate rapid growth in demand for AI.

Digital transformation: why culture matters

02 December, 2021 by Nicolas Betbeder, SVP & President APAC & Japan | Supplied by: Software AG

When trying to understand what goes wrong in DX projects, look beyond the technology. Cultural acceptance is the key element of digital transformation.

New digitisation hub for National Archives of Australia

01 December, 2021

The National Archives will increase online access to its vast collection after signing a contract with commercial digitisation provider Micro Image.

The pandemic taught us how to approach the next set of risks

01 December, 2021 by Angela Fox, Senior Vice President and Managing Director of Dell Technologies Australia and New Zealand | Supplied by: Dell Technologies

Navigating risks requires digital transformation, especially in the data era.

Uni of Sydney, UTS to lead Connectivity Innovation Network

24 November, 2021 by Dylan Bushell-Embling

The University of Technology Sydney and the University of Sydney will jointly lead the establishment of NSW's new Connectivity Innovation Network.

How AI is transforming customer experience

24 November, 2021 | Supplied by: Nice Systems Australia Ltd

Leveraging AI solutions provides immediate access for human CX agents to more specific and useful information about caller behaviours and interactions.

Home Affairs taps ForgeRock for DPD cards

19 November, 2021 by Dylan Bushell-Embling

The Department of Home Affairs will use ForgeRock's Identity Platform to enable its new Digital Passenger Declaration international travel cards.

Lawcadia and FYB deliver Content Manager integration

15 November, 2021 | Supplied by: FYB Pty Ltd

Legal technology company Lawcadia and technology partner FYB have announced the release of a deep integration with Micro Focus Content Manager.

RedEye launches Bushfire Management Platform

15 November, 2021 by Dylan Bushell-Embling

Queensland's RedEye has launched an innovative new platform that combines data from multiple sources to predict bushfire damage up to decades in advance.

QLD, Eftpos complete connectID trials

11 November, 2021 by Dylan Bushell-Embling

The QLD Department of Transport, Eftpos and Meeco have completed a trial involving using digital identity technology to expedite skills verification processes.

Study: Govt digital experience falls behind other sectors

11 November, 2021

Australian citizens rate their digital experience with government services lower than other industry sectors, according to a new study.

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