Digital

Digitising services could save citizens a day per year

02 July, 2019

Australians are spending up to 14 hours a year standing in line, mailing forms or waiting on hold to access government services, a new study has shown.


What is the impact of the IoT on data centres?

01 July, 2019 by Dr Saul S Carroll, Director, Soliton Network Consulting Pty Ltd | Supplied by: IoT Alliance Australia Ltd

The IoT and its impact on data centres will be a focus of the Impact 2019 conference in October, bringing together technologies, strategies and case studies.


UK to produce National Data Strategy

25 June, 2019 by Dylan Bushell-Embling

The UK National Audit Office has compiled a report into the challenges of using data across government to support the development of the National Data Strategy.


NSW plans $100m Digital Restart Fund

19 June, 2019 by Dylan Bushell-Embling

The NSW Government has allocated $100 million over the next two years to establish a whole-of-government digital transformation fund.


Parks Victoria, Microsoft launch ParkConnect

17 June, 2019 by Dylan Bushell-Embling

Parks Victoria has worked with Microsoft to develop a centralised system for supporting the agency's remit of managing the state's parks and waterways.


The IT transformation journey

12 June, 2019 by Jonathan Nally | Supplied by: Meridian IT Australia

Learning how to blend traditional IT with as-a-service offerings is one of the keys to success in the digital age, says Meridian IT Australia's Robert Simione.


IP Australia's API-led transformational journey

10 June, 2019 by Jonathan Nally

Australia's intellectual property rights agency is transforming the way its customers do business with it, using APIs to free up new solutions.


92% of GPs have signed up to My Health Record

05 June, 2019 by Dylan Bushell-Embling

More than nine in 10 general practitioners and more than four in five pharmacies across Australia have registered for the My Health Record system.


A more meaningful workplace with automation

03 June, 2019 by Tim Ebbeck* | Supplied by: Automation Anywhere

Rather than fearing it, it's critical for organisations to recognise the role RPA plays in growing and engaging the workplace, says Tim Ebbeck.


Program Fortify: Cenitex's customer-driven transformation

03 June, 2019 by Jonathan Nally

Cenitex, the Victorian Government's shared-services ICT agency, is modernising its customers' networking, data and desktop environments.


Nurses to access new e-learning modules on My Health Record

30 May, 2019

Nurses will soon have access to new e-learning modules on My Health Record. The ADHA and ACN hope these will help improve MHR literacy and patient outcomes. 


Snowy Monaro council picks Civica for IT consolidation

29 May, 2019 by Dylan Bushell-Embling

The Snowy Monaro Regional Council has selected Civica to facilitate the process of consolidating the disparate ICT systems inherited from three merged councils.


Morrison announces Services Australia

28 May, 2019 by Dylan Bushell-Embling

The Prime Minister has revealed plans to establish Services Australia, a new organisation within the DHS tasked with overhauling government service delivery.


WA selects Data#3 as sole Microsoft software provider

21 May, 2019 by Dylan Bushell-Embling

The Western Australian Government has awarded two three-year Microsoft software supply deals with the company's largest Australian partner, Data#3.


Keep citizens happy with a superior conversational channel

20 May, 2019 by Dean Lacheca, senior director, analyst at Gartner | Supplied by: Gartner Australasia Pty Ltd

Acting strategically and encouraging long-term thinking will result in AI-powered conversational channels that contextualise and personalise government services.


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