A new survey has found that 60% of communication service provider consumers will spend more on their telecom and media products if offered personalised experiences.
OpenCities Founder and GM of Global Platform Strategies for Granicus Alex Gelbak* reflects on innovating government customer experience while preventing cost blowouts.
The Australian Digital Health Agency has announced that Deloitte will deliver the first phase of the modernisation of the national digital health infrastructure.
Australia ranks high in AI research but lacks the industrial capability to fully exploit this research in economic terms, according to the International Institute for Strategic Studies (IISS).
Western Australia's new 'whole-of-government' digital strategy aims to improve service delivery and reduce regulatory burden for people and businesses.
IBM has expanded its agreement with the NSW Government to enable access to advanced technologies and services, and drive transformation in health care and education.
The NSW Government has allocated a further $500m to the Digital Restart Fund.
The UK National Health Service will soon unveil a new data strategy based on experiences with the rapid sharing and use of health data during COVID-19.
The NSW Police Force has established a secure digital service to help organisations obtain criminal history checks for all employees.
An IT contract worker for Melton City Council has been found to have defrauded the council by directing a procurement contract to one of his own companies.
The Australian Government Department of Health has used Qlik data dashboards to make critical public health decisions during the COVID-19 pandemic.
Australian Government organisations have been forced to deliver more remotely, using fewer resources and leveraging data in new and unexpected ways over the past 15 months. This meant becoming smarter — fast.
As governments continue to release guidance for organisations encouraging the ethical use of AI systems, it begs the question of how governments themselves are implementing such practices.
The NSW Government has pledged to appoint a chief data officer for every department that lacks one as part of its new whole-of-government data sharing strategy.
The uncertain and constantly shifting environment currently facing Australia and beyond has forced government organisations to reassess their strategies, plans and aspirations for digital transformation.