Digital

Uni of Wollongong and VisualCortex partner in research collaboration

22 July, 2022

VisualCortex has partnered with the University of Wollongong, joining its R&D hub for Artificial Intelligence of Things (AIOT) solutions.


Calling app streamlines Teams phone system deployment

18 July, 2022

MNF Enterprise has launched Symbio Enterprise Calling, designed to streamline Teams phone system deployment and management.


Insitec acquires The Network to better support Defence

11 July, 2022 by Dylan Bushell-Embling

The Australian Department of Defence's main software and systems provider, Insitec, has acquired technology recruiter The Network for $26.5m.


Kapish lands ACT Government contract

11 July, 2022

Kapish has landed a three-year, whole-of-government deal worth $4 million to support the ACT Government's record management needs.


Why do governments struggle so much with IT?

06 July, 2022 by Ben Pluzynk, Director and Country Manager ANZ, Freshworks | Supplied by: Freshworks Australia

Given how much easier technology has become to adopt and deploy over the past few years, why is the public sector still so far behind?


Agencies still underusing digital documents

04 July, 2022 by Dylan Bushell-Embling

Only 14% of IT respondents from Australian government agencies polled in a recent survey said their agencies have entirely digitised their document processes.


Kickstarting First Nations digital careers

23 June, 2022

Microsoft and the Queensland Government have announced a new partnership designed to kickstart the careers of First Nations people.


Penten joins Airbus's Team Maier

22 June, 2022 by Dylan Bushell-Embling

Canberra-based Penten has joined Team Maier, the Airbus-led consortium bidding for a Defence project to build a sovereign military satellite capability.


Stone & Chalk unveils first residents of its Sydney Scaleup Hub

15 June, 2022

The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.


Threading the CRM needle in public sector contact centres

10 June, 2022 by Sabrina Atienza, director of product management, Pegasystems | Supplied by: Pegasystems Pty Ltd

Being a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.


E-invoicing deadline looms

08 June, 2022 | Supplied by: SAP Concur Technologies ( Australia) Pty Ltd

Australian federal government agencies only have a few weeks left to fully adopt e-invoicing ahead of the ATO-mandated 1 July deadline.


Castlepoint named in global CyberTech100 list

08 June, 2022

AI compliance software specialist Castlepoint Systems has been named in the CyberTech100 as one of the world's most innovative cyber technology companies.


Big data: improving the citizen experience

06 June, 2022 by James Horne, CEO, Balance Internet | Supplied by: Balance Internet

Utilising big data and data analytics to better understand the citizen journey will improve citizen experience and deliver better agency impact.


Service.NSW to hold digital inclusion workshops

03 June, 2022 by Dylan Bushell-Embling

The NSW Department of Customer Service will hold two online community workshops next week to help understand and overcome barriers to digital inclusion.


NZ Parliamentary Service digitising through SaaS

02 June, 2022 by Dylan Bushell-Embling

New Zealand's Parliamentary Service is using the move to an SaaS-based environment provided by TechnologyOne to digitalise its operations.


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