Why it's time to pivot information governance
02 August, 2022 by Keith Nelson, Senior Industry Strategist for Global Public Sector at OpenText | Supplied by: OpenTextThe best approach to strengthening information governance is through the combination of data mining and text mining.
Uniting to make Australia a hard target for scammers
26 July, 2022A three-pronged approach is required to reduce the impact of scams on Australian consumers, according to ACCC Chair Gina Cass-Gottlieb.
New Vic Govt chatbot speaks eight languages
25 July, 2022 by Dylan Bushell-Embling
A new chatbot co-designed by the Victorian Department of Families, Fairness and Housing and ThinkHQ is delivering vital information to CALD communities.
Simplify, streamline and standardise: people management
22 July, 2022 by Gideon Joseph, practice director, ANZ/SEA, UKG | Supplied by: UKGProjected public sector workforce growth suggests the time is ripe to consider a more comprehensive people and workforce management approach.
Austrade goes live with Kapish's cloud-based platform
22 July, 2022Austrade has gone live with Kapish's secure cloud-based record management system.
Uni of Wollongong and VisualCortex partner in research collaboration
22 July, 2022VisualCortex has partnered with the University of Wollongong, joining its R&D hub for Artificial Intelligence of Things (AIOT) solutions.
Calling app streamlines Teams phone system deployment
18 July, 2022MNF Enterprise has launched Symbio Enterprise Calling, designed to streamline Teams phone system deployment and management.
Kapish lands ACT Government contract
11 July, 2022Kapish has landed a three-year, whole-of-government deal worth $4 million to support the ACT Government's record management needs.
Insitec acquires The Network to better support Defence
11 July, 2022 by Dylan Bushell-EmblingThe Australian Department of Defence's main software and systems provider, Insitec, has acquired technology recruiter The Network for $26.5m.
Why do governments struggle so much with IT?
06 July, 2022 by Ben Pluzynk, Director and Country Manager ANZ, Freshworks | Supplied by: Freshworks AustraliaGiven how much easier technology has become to adopt and deploy over the past few years, why is the public sector still so far behind?
Agencies still underusing digital documents
04 July, 2022 by Dylan Bushell-EmblingOnly 14% of IT respondents from Australian government agencies polled in a recent survey said their agencies have entirely digitised their document processes.
Kickstarting First Nations digital careers
23 June, 2022Microsoft and the Queensland Government have announced a new partnership designed to kickstart the careers of First Nations people.
Penten joins Airbus's Team Maier
22 June, 2022 by Dylan Bushell-EmblingCanberra-based Penten has joined Team Maier, the Airbus-led consortium bidding for a Defence project to build a sovereign military satellite capability.
Stone & Chalk unveils first residents of its Sydney Scaleup Hub
15 June, 2022The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.
Threading the CRM needle in public sector contact centres
10 June, 2022 by Sabrina Atienza, director of product management, Pegasystems | Supplied by: Pegasystems Pty LtdBeing a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.
