Digital

Partnership launches Open Source Institute

16 August, 2023

A collaboration between the private and public sectors has led to the successful launch of the $2.3 million Open Source Institute.


Why we urgently need a gen AI regulatory framework

08 August, 2023 by Peter Philipp, General Manager, ANZ, Neo4j | Supplied by: Neo4j

From writing code to composing essays and answering questions to assisting with tasks, generative artificial intelligence (GenAI) is transforming the way people work, study and find information.


Fixing the NDIS

07 August, 2023 by Mark Woodland, co-founder & ceo, Kismet | Supplied by: Kismet

Kismet's Mark Woodland was behind a govt saving of $3bn in childcare fraud. He shares his thoughts on the NDIS and how to address its systemic issues.


Castlepoint expands govt client base

07 August, 2023 by Dylan Bushell-Embling

Castlepoint Systems says two-thirds of Australian federal government portfolios are now using its AI records management automation platform.


Local digital engagement platform expands

26 July, 2023

Australian digital community engagement provider Social Pinpoint has acquired North American public engagement software company MetroQuest.


AI not to blame for Robodebt failures

24 July, 2023 by Dylan Bushell-Embling

The Director of the University of Adelaide's Centre for Augmented Reasoning has insisted that AI is being unfairly blamed for the Robodebt scandal.


Future-proofing the Australian public service

24 July, 2023 by Paul Leahy, Regional Sales Director, Public Sector, Workday Australia and New Zealand | Supplied by: Workday

For any organisation today, having a digitally skilled labour force is more critical than ever, and the public service is no exception.


Trust in digital services grows despite privacy concerns

20 July, 2023

Confidence in digital citizen services is growing, with the vast majority of Australians having used at least one online government service.


AI-powered phone assistance deflects 43% inbound calls

19 July, 2023

The UK's Derby City Council has supplemented its main switchboard with phone-based AI assistance to deal with inbound resident calls.


How government can achieve carbon neutral business travel

17 July, 2023 by Jonathan Beeby, Managing Director, SAP Concur Australia and New Zealand | Supplied by: SAP Concur Technologies ( Australia) Pty Ltd

Artificially intelligent travel management solutions are coming to the fore in balancing safety and sustainability needs in business travel.


AI can help Australian orgs be more agile

14 July, 2023 by Dylan Bushell-Embling

A new study led by Charles Darwin University says generative AI can help predict an organisation's ability to respond and adapt to changing environments.


AIIA encouraged by government agency guidance

11 July, 2023

The AIIA says the new interim guidance for government agencies regarding the use and implementation of generative artificial intelligence (AI) is on target.


NEC founding digital government Centre of Excellence in Perth

07 July, 2023

NEC Australia has chosen Perth as the location for its new Australian Centre of Excellence in digital government.


Michael Davis joins Macquarie Government

05 July, 2023 by Dylan Bushell-Embling

Macquarie Technology Group alumnus Michael Davis has returned to the group to become Head of Federal Government at Macquarie Government.


Privacy and inclusivity: nurturing citizen trust

05 July, 2023 by Scott Cass-Dunbar, Regional Health and Public Services Lead, Avanade Australia | Supplied by: Avanade Australia Pty Ltd

In an era of rapidly advancing technology, Australians have set a high bar for their digital interactions.


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