Acting strategically and encouraging long-term thinking will result in AI-powered conversational channels that contextualise and personalise government services.
Tell your own story, interpret your own data, create the lens yourself and, above all else, be a trusted source, says LGAQ's Greg Hallam.
The US National Association of State CIOs and Integris Applied have published a new playbook for state CIOs looking to move to a multisourcing operating model.
The Western Australian Government will launch a pilot trial involving a one-stop portal for accessing government services offered by multiple agencies.
The ACT public health system is rolling out new digital technologies designed to improve safety, efficiency and patient outcomes.
The ACT Government is seeking public opinion on how digital technology could be used to improve the lives of all Canberrans.
The ATO will match purchase and sale data from cryptocurrency designated service providers against individuals' tax returns as part of a tax evasion crackdown.
The Victorian Government has pledged to contribute funding towards federal Labor's promised National Centre for Artificial Intelligence in Melbourne.
The City of Newcastle has announced a pilot trial involving harnessing the potential of start-ups to fulfil various smart city objectives.
Digitisation that has saved 850,000 pieces of paper is one of many examples contained in a new report of major government data and digital transformation initiatives.
Smart Cities Council Australia and New Zealand's (SCCANZ) policy recommendations for the upcoming election include the establishment of an Office of City Data.
Application developers at state and local government agencies have improving user experience and lowering service delivery costs among their top priorities.
Nominations for the 2019 Public Sector Innovation Awards must be submitted by 26 April.
The Digital Transformation Agency has announced the third release of new and updated documents comprising the Trusted Digital Identity Framework.
The boom to the Australian economy promised by developments in AI could be threatened if government action is not taken in key areas, according to Salesforce.