Digital

Interview: Steve Foster, Everbridge

09 February, 2022 | Supplied by: Everbridge Australia

In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk critical event management with Everbridge's Steve Foster.


Connecting communities — Hume City Council's digital journey

09 February, 2022

As a senior leader in local government, this webinar is not to be missed. Learn how Hume City Council's digital transformation is benefiting the organisation and its constituents.


Why government should adopt low-code platforms

09 February, 2022 by Rob Bollard, Director, Industry Principal – Public Sector APAC | Supplied by: Pegasystems Pty Ltd

Public sector agencies are recognising the power of repeatable platforms to deliver value quickly and provide long-term capability.


Libraries Tasmania safeguards archive collections

08 February, 2022

Libraries Tasmania has partnered with active digital preservation software vendor Preservica under a multiyear contract.


Wodonga TAFE modernises contact centres

07 February, 2022 by Dylan Bushell-Embling

Victoria's Wodonga TAFE selected NICE and partner Generation-e to help modernise and digitalise the institution's contact centre capabilities.


Interview: Shane Bartholomew, Hume City Council

04 February, 2022 | Supplied by: Oracle Corporation Australia

In our Leaders in Technology series, we ask the experts what 2022 holds. Today we talk digital transformation with Hume City Council's Shane Bartholomew.


Solving multilingual customer service challenges

03 February, 2022

iCT Group has partnered with Jeeves.Plus to address the challenges faced by organisations dealing with multicultural customers.


Water Corporation awards $59m services contract to Empired

02 February, 2022

WA's Water Corporation has awarded a $59m, seven-year contract for delivery of digital workplace and infrastructure managed services to Empired.


Energy Queensland selects substation automation system

31 January, 2022

CGI has won a five-year contract with Energy Queensland (EQL) to supply its operational technology hardware, software and specialised services.


New index highlights govt service delivery issues

27 January, 2022 | Supplied by: AuthO

A new global report, including detailed ANZ data, provides insight into the identity maturity of public sector agencies.


Using DevOps to address CX challenges

25 January, 2022 by Alok Kulkarni, CEO and co-founder, Cyara | Supplied by: Cyara

DevOps for CX refocuses the unique aspects of CX software to improve customer-serving technology products and services.


Interview: Terry Goodman, Intech Solutions

19 January, 2022 | Supplied by: Intech Solutions Pty Ltd

In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk end-to-end solutions with Intech Solutions' Terry Goodman.


Government support essential for business digital readiness

14 January, 2022 by Chris Osborn, Australian Federal Director and WA & SA Regional Director, Dell Technologies, ANZ | Supplied by: Dell Technologies

Public sector digital investment will play a role in reigniting business innovation, incubating promising organisations and supporting economies with strategic investments.


Interview: Karl Wood, Tricentis

12 January, 2022 | Supplied by: Tricentis APAC Pty Ltd

In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk automated software testing with Tricentis's Karl Wood.


DCS South Australia opts for Fujitsu

12 January, 2022

Fujitsu Australia has signed a multiyear agreement to deliver the iSAFE Integrated Offender Management System to the DCS in South Australia.


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