Interview: Steve Foster, Everbridge
09 February, 2022 | Supplied by: Everbridge AustraliaIn our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk critical event management with Everbridge's Steve Foster.
Connecting communities — Hume City Council's digital journey
09 February, 2022As a senior leader in local government, this webinar is not to be missed. Learn how Hume City Council's digital transformation is benefiting the organisation and its constituents.
Why government should adopt low-code platforms
09 February, 2022 by Rob Bollard, Director, Industry Principal – Public Sector APAC | Supplied by: Pegasystems Pty LtdPublic sector agencies are recognising the power of repeatable platforms to deliver value quickly and provide long-term capability.
Libraries Tasmania safeguards archive collections
08 February, 2022Libraries Tasmania has partnered with active digital preservation software vendor Preservica under a multiyear contract.
Wodonga TAFE modernises contact centres
07 February, 2022 by Dylan Bushell-EmblingVictoria's Wodonga TAFE selected NICE and partner Generation-e to help modernise and digitalise the institution's contact centre capabilities.
Interview: Shane Bartholomew, Hume City Council
04 February, 2022 | Supplied by: Oracle Corporation AustraliaIn our Leaders in Technology series, we ask the experts what 2022 holds. Today we talk digital transformation with Hume City Council's Shane Bartholomew.
Solving multilingual customer service challenges
03 February, 2022iCT Group has partnered with Jeeves.Plus to address the challenges faced by organisations dealing with multicultural customers.
Water Corporation awards $59m services contract to Empired
02 February, 2022WA's Water Corporation has awarded a $59m, seven-year contract for delivery of digital workplace and infrastructure managed services to Empired.
Energy Queensland selects substation automation system
31 January, 2022CGI has won a five-year contract with Energy Queensland (EQL) to supply its operational technology hardware, software and specialised services.
New index highlights govt service delivery issues
27 January, 2022 | Supplied by: AuthOA new global report, including detailed ANZ data, provides insight into the identity maturity of public sector agencies.
Using DevOps to address CX challenges
25 January, 2022 by Alok Kulkarni, CEO and co-founder, Cyara | Supplied by: CyaraDevOps for CX refocuses the unique aspects of CX software to improve customer-serving technology products and services.
Interview: Terry Goodman, Intech Solutions
19 January, 2022 | Supplied by: Intech Solutions Pty LtdIn our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk end-to-end solutions with Intech Solutions' Terry Goodman.
Government support essential for business digital readiness
14 January, 2022 by Chris Osborn, Australian Federal Director and WA & SA Regional Director, Dell Technologies, ANZ | Supplied by: Dell TechnologiesPublic sector digital investment will play a role in reigniting business innovation, incubating promising organisations and supporting economies with strategic investments.
Interview: Karl Wood, Tricentis
12 January, 2022 | Supplied by: Tricentis APAC Pty LtdIn our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk automated software testing with Tricentis's Karl Wood.
DCS South Australia opts for Fujitsu
12 January, 2022Fujitsu Australia has signed a multiyear agreement to deliver the iSAFE Integrated Offender Management System to the DCS in South Australia.
