A new digital assistant named Charles has been rolled out across the myGov website.
The NSW Government has welcomed input from its New Zealand counterpart that will help inform its life journey mapping initiative.
Digital government is about designing for citizens' needs, knowing their story and connecting agencies to deliver better services, says NSW's CIDO, Greg Wells.
SCCANZ and the Green Building Council have published a new standard of practice for smart community projects, as the first Smart Cities Awards winners are announced.
The next generation of city initiatives is driving a more integrated, sustainable and architected approach to digital development, says Ovum's Kevin Noonan.
More than 20 delegates tackled the question of how to engage some of the City's most vulnerable communities on what defines a smart city.
The NSW Department of Finance, Services and Innovation has launched a testing phase for its program to enable the sharing and use of data across government.
DTA CEO Randall Brugeaud updated the Senate Estimates committee on progress with the agency's key goals for FY19 and defended the agency's high turnover rate.
US state government associations NASCIO and CoSA have published a playbook outlining the key considerations for state government electronic records management.
Two-thirds of Australian police personnel surveyed by Accenture expect to be required to learn new digital skills to remain effective.
Attendees at Australia's largest IoT conference and exhibition have been urged to "seize the IoT opportunity".
Visitors to a certain NSW Government ServiceNow web page are greeted by a “404 not found” page with a difference.
Victor Dominello, the NSW Minister for Finance, Services and Property, shares his experience of how real-time data is helping to transform public services.