South Australia's City of Marion has been pushed, slowly, towards a social media culture thanks largely to the efforts of deputy mayor David Speirs.
Social-media expert Mariah Gillespie offers local governments six steps to successfully entering the world of social media.
While many councils try to fight perceived exposure to social media, Melbourne's City of Kingston council saw better results by embracing it completely.
The Victorian eGovernment Resource Centre learned the hard way that social media services like Twitter are about much more than simply publishing news.
WA's Port of Fremantle is using advanced analytics and business intelligence capabilities to improve its visibility of shipping operations.
Winning internal support is never easy for shared services organisations (SSOs), but NZ Defence Force's SSO turned its early failures into success.
A requirement for revisiting traditional models of IT development is forcing government agencies to consider new models for application development.
An IBM and Townsville City Council trial of smart meters promises improved water-network and water-usage statistics for residents and network managers.
Crowd-sourcing offers a flood of new data for governments and citizens alike – but without a bit of creativity, realising its benefits may be elusive.
Vivek Kundra's stint as the first CIO of the US fundamentally changed a project-management and strategy culture with little order and no accountability.
Rob Weddepohl of Dimension Data shares tips on how to make meetings run smoother and ensure that meeting spaces encourage collaboration.
Teleworking and natural advances in technology have changed the definition of what a 'meeting' is. We look at tech to help employees work together better.
Telework policies have been so popular amongst US government agencies that the public sector has more telecommuters, per capita, than the private sector.
Government ministers and long-term telework proponents will participate in a day-long event highlighting the experience and promise of telework and the NBN.
The Australian Bureau of Statistics (ABS) invested heavily in virtualisation to consolidate servers, speed provisioning, and deliver flexible infrastructure