Digital

Australians lead world in e-government use: survey

04 March, 2014 by GovTechReview Staff

A Boston Consulting Group survey has found Australians use online e-government services more than peers in other countries, but are less happy with them.


Government innovation, collaboration make Australia SAP's second most-important market

04 February, 2014 by GovTechReview Staff

A history of collaboration has made Australian government agencies a hotbed of innovation that has become a key global market for application vendor SAP.


UK government standardising on open file formats

04 February, 2014 by GovTechReview Staff

The UK government has requested feedback on a proposal to standardise on OpenDocument Format and PDF/A file formats for exchange and publishing of documents


Re-evaluating government procurement

08 January, 2014 by GovTechReview Staff

Government needs are changing, and technology itself is changing – so why aren't procurement practices changing too? Ovum's Kevin Noonan weighs the options.


Mixing paper with digital at Whanganui

12 November, 2013 by GovTechReview Staff

A structured information management environment has helped improve document management at New Zealand's Whanganui District Council.


Reinventing government customer service, the social way

06 November, 2013 by GovTechReview Staff

Governments are steadily coming to grips with both the opportunities and challenges posed by social media in improving outreach to citizens and stakeholders


Paper rules, digital world

19 October, 2013 by GovTechReview Staff

The proliferation of digital content has forced government records keepers to adapt their information management strategies.


Online knowledge sharing to help councils enhance performance

15 October, 2013 by GovTechReview Staff


Ten-fold speed boost validates SRO Victoria’s Oracle refresh

23 July, 2013 by GovTechReview Staff

An overhaul of core Oracle server and middleware systems is speeding transaction, batch-processing and backup processing for State Revenue Office Victoria.


Gold Coast joins IBM Smarter Cities Challenge fraternity

23 July, 2013 by GovTechReview Staff

With five years until the 2018 Commonwealth Games, Gold Coast City Council is Australia's third city to join IBM's Smarter Cities Challenge program.


Hosted ECM solution targets small government agencies

15 July, 2013 by GovTechReview Staff

A hosted enterprise content management (ECM) solution from Objective Corporation is hosted in Australia and includes a full suite of document tools.


Selling social by the seashore

26 April, 2013 by GovTechReview Staff

South Australia's City of Marion has been pushed, slowly, towards a social media culture thanks largely to the efforts of deputy mayor David Speirs.


Six steps to good social media

25 April, 2013 by GovTechReview Staff

Social-media expert Mariah Gillespie offers local governments six steps to successfully entering the world of social media.


Kingston goes all-in on social media

24 April, 2013 by GovTechReview Staff

While many councils try to fight perceived exposure to social media, Melbourne's City of Kingston council saw better results by embracing it completely.


Something happened on Vic eGov Resource Centre's way to the forums

23 April, 2013 by GovTechReview Staff

The Victorian eGovernment Resource Centre learned the hard way that social media services like Twitter are about much more than simply publishing news.


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