ACT Health Directorate overhauling inventory management
18 September, 2019 by Dylan Bushell-EmblingThe ACT Health Directorate has contracted TechnologyOne to replace its on-premise inventory management system with an SaaS-based integrated platform.
Digital Summit 2019 to be held on 3 Oct
17 September, 2019 by Dylan Bushell-EmblingThe Digital Transformation Agency will hold the Digital Summit 2019 in Canberra next month, with a range of leading experts making presentations.
DTA provides update on BRII challenge
17 September, 2019 by Dylan Bushell-EmblingThe DTA has provided a two-month update into its participation in the Department of Industry's Business Research and Innovation Initiative.
Qld Dept of Transport overhauling smart card biometrics
12 September, 2019 by Dylan Bushell-EmblingThe Queensland Department of Transport and Main Roads has contracted Unisys to provide a facial and signature image processing system for driver's licences.
ADHA partners to standardise secure messaging platforms
11 September, 2019The ADHA is partnering with 42 organisations to improve interoperability between secure messaging platforms — helping clinicians to axe the fax.
Overcoming security hurdles and unearthing savings
11 September, 2019 | Supplied by: Kofax Australia Pty LtdAn upgraded and standardised PDF solution has been rolled out across six Queensland Government departments.
Better data and insights for NSW DCJ
09 September, 2019 | Supplied by: Taysols Pty LtdThe NSW Department of Communities and Justice has partnered with Taysols to upgrade its corporate data warehouse and improve outcomes for its clients.
Queensland to get first Chief Customer and Digital Officer
09 September, 2019Queensland is set to get its first public sector Chief Customer and Digital Officer to help lead the government's customer-focused digital transformation.
Service NSW makes top 10 in Best Places to Work list
04 September, 2019Service NSW has made it into Australia's top 10 best places to work, in what's said to be a first for the country's public service agencies.
NT ICAC seeks tenders for new case management system
04 September, 2019The NT ICAC's Office is calling for tenders for a case management system to help speed up investigations and intelligence analysis.
myGov use hits record highs as Australians access tax cuts
03 September, 2019Australians are using myGov in record numbers, according to the Australian Government, with people logging in 39 million times in July to access tax relief.
A new CX approach for the voice-activated world
03 September, 2019 by Margaret Harrist | Supplied by: Oracle Corporation AustraliaIn a world of voice-activated, 'pageless' services, your 20-year-old apps can't keep up. Building the tech is not enough; you need to think about how it is delivered.
Humanise your CX strategy with visual engagement
01 September, 2019 by Ashwin Venkatesh, Principal Product Manager, Oracle CX | Supplied by: Oracle Corporation AustraliaDirect communication with customers through visual channels humanises the customer experience to grow customer satisfaction, brand popularity and revenue.
NSW Data Champions Network holds second meeting
30 August, 2019 by Dylan Bushell-EmblingThe meeting covered issues such as the need to adopt national or international data standards to break down information silos.
NASCIO calls for renewed focus on CRM
30 August, 2019 by Dylan Bushell-EmblingUS state CIOs should concentrate more closely on improving engagement with state agencies, according to a report from the National Association of State CIOs.
