The Department of Human Services has chosen SAP as the preferred core software vendor for the Welfare Payment Infrastructure Transformation project and is now tendering for system integrators.
The federal government will conduct a review into the NDIS's new MyPlace payment portal after data migration difficulties led to delays in payments to disability service providers.
IP Australia's AI-powered virtual assistant 'Alex' resolves 80% of web queries, simplifying interactions and improving customer service through the agency's website.
Minister for Health Sussan Ley says the number of people with a My Health Record has now surpassed four million, which comprises 17% of all Australians.
Public health body SA Health has picked up a South Australian iAward for its Health Information Broker state-wide hospital patient record project.
A measured and collaborative approach has put the Department of Immigration and Border Protection's digital transformation effort on the right track to long-term success.
Transport for NSW has expanded its long-standing relationship with Sydney software developer 8common Limited to cover adoption of the company's cloud-based expense management software.
An identity and access management framework is helping NSW Government agencies find a commonality of purpose that has already proved to have significant transformational effects.
Adelaide has been selected to take the reins from the Gold Coast to host the second annual Australian Smart Communities Summit next year.
Broome Health Campus has become the 75th site to be granted access to WA's Emergency Telehealth service, which aims to help clinicians provide a 'virtual emergency room' for patients in remote areas.
Like other state agencies, the NSW Board of Studies, Teaching and Educational Standards is migrating to the platform as a service (PaaS) environments within the state's redundant Tier III-certified GovDC data centres.
Sharing data across departments will help governments boost efficiency while also improving public satisfaction and confidence.