Governments beware: mobile apps users are unforgiving of poor design and user interfaces, and will quickly abandon an app if it doesn't work as they want.
A recent survey of companies using Bring Your Own Device (BYOD) mobility models has shown it boosts profits and makes employees happier and more productive.
Adelaide City Council has offered a mobile smartphone app to improve responsiveness and customer service by letting citizens report problems on the spot.
Governments are rushing to introduce mobility into their workforce, with varied results. Our GTR feature explores some of the mobile successes to date.
Despite its government credentials, Research In Motion's new BlackBerry 10 OS must win broad consumer support if its features are to assuage BYOD headaches.
Research In Motion's make-or-break BlackBerry 10 operating system won a reprieve from US Customs, suggesting the new mobile platform is not dead just yet.
Australian organisations are more permissive on BYOD than their Western peers but still lag behind developing countries, Ovum-Logicalis research says
Council staff are increasingly using mobiles to enter information and photographs from the field, saving time and money for resource-constrained councils.
Australian workers are embracing BYOD to boost productivity, but Unisys-Forrester Research suggests many are circumventing IT teams and security to do so.
A Research In Motion-funded comparison of major smartphone platforms has found RIM's BlackBerry is the cheapest, most secure option for government bodies.